Booking Terms and Conditions


If you must cancel or change the number of classes booked, please give us at least 2 weeks notice.

Cancellation earlier than 10 days before program = no charge
Cancellation within 10 days program = fee of 30% of total price
Cancellation or non-arrival on the day = full charge

Where inclement weather is forecast we endeavour to offer alternative ‘rainy day’ programs where possible or reschedule your booking within the same calendar year (subject to availability): please phone us two days before your field trip to discuss alternatives.


Our casual staff are scheduled just for set-up, delivery and pack-down of your program, so a late arrival time will mean a shortened program. Please carefully evaluate your trip time (including realistic departure time for school, traffic, toilet & snack upon arrival) and communicate the program start time that will best suit your needs at the time of booking your program. We can often be flexible on start times when given advance notice.


Maximum of 30 primary/secondary school or 25 pre-school students per group. Programs have different maximums for the number of simultaneous classes that can be accommodated, so contact us if you exceed this maximum to discuss options.


Each group of students must be accompanied by at least one of your teachers at ALL times. There is no charge for teachers, aids or parents but please be mindful of maximum numbers to ensure positive student engagement.


Closed toe-shoes required for all programs and appropriate protective clothing (eg. broad-brimmed hats, sunscreen, shoulders covered, &/or waterproof jackets, warm hats, layered clothing, gloves). We provide hard hats for Toolangi Forest Programs.


All field activities are weather dependent and may be cancelled due to safety concerns. All parties are responsible for checking weather forecasts and fire bans and ratings for the day of the program and communicate any concerns as soon as possible.

Please note the fire rating for a day may change.

Melbourne Weather
North Central (Toolangi Region) Weather
Fire Bans and Ratings Victoria (Toolangi in North Central)


Remains your responsibility so please ensure you bring at least one First Aid Kit per bus with you.


See: Maps and instructions for bus drivers and parent drivers

Sustainability Centre: 4 Genoa St, Moorabbin VIC 3189. Drop students off on Genoa Street at student entry. Additional bus parking on Rica Street. Driver Map

Ricketts Point: Beaumaris Life Saving Club. Turn left upon entering carpark, travel south along gravel road until you reach the bus turning circle and parking area. Driver Map

Toolangi: Discovery Tree Room, ~1685 Healesville-Kinglake Rd, Toolangi VIC 3777. Buses are required to stay with the group for the duration of the program. Driver Map


Ensure you have enough food and drink for the day. There is no café/canteen on any program site.


Suggest bringing nude food wherever possible, we have a ‘carry in, carry out’ policy. Recycling and composting will be provided at Genoa St only.


Please contact us immediately if there are ANY changes to your booking details. Phone 03 9555 5565, 0429 193 134 or email